To help us provide you with the very best services at the lowest possible prices and avoid confusion and misunderstandings, we ask that you read the Terms & Conditions (the "Terms") below carefully. By booking, registering for, making a payment towards, or participating in a tour or other travel product or service with Crowds Beach Tours and Safaris Limited ("Crowds Beach Tours," "we," or "us"), you agree to the Terms that apply to that package in effect at the time of your booking. These Terms represent a legally binding contract.
Bookings & Prices We do our best to provide accurate and up-to-date information on our website, but errors may occur. Please confirm pricing and details with us prior to making a booking. By making travel bookings on our website or with one of our agents, or otherwise purchasing any travel services offered by Crowds Beach Tours LTD, you warrant that 1) you are at least 18 years of age and have the legal authority to create a binding legal obligation; 2) you accept and agree to all the Terms presented herein; and 3) all information supplied by you for the purposes of that booking is true, accurate, current, and complete to the best of your knowledge.
CONFIRMATION: After we receive your booking and deposit, we will confirm availability of all components and send you a confirmation email within 1–2 business days. If any option or component you selected is not available, we will alert you and give you the option to modify your booking or to cancel and receive a refund of your deposit. From the time of your booking confirmation until your final payment; your price may only be changed if: 1) you request Changes or Customizations to your booking; 2) new or increased government taxes or fees are implemented that apply to your package or its components; 3) vendor costs applicable to your package or its components increase. Under any of these circumstances, we will inform you how your package price will be affected. Once your booking is fully paid the package price will not change, unless: 1) you request Changes or Customizations to your booking; 2) new or increased government taxes or fees are implemented that apply to your package or its components. In either case, we will inform you how your package price will be affected.
RETURNED PAYMENTS: If a check payment made to us is returned due to insufficient funds, stop payment, a closed account, or any other reason, we will notify you, and a returned check fee of $50 will be added to your balance due. You are responsible for making alternate payments to pay your balance due by the final payment due date. If we notify you after your final payment due date that a check has been returned, we must receive a replacement payment within 48 hours, or your booking may be subject to cancellation.
REFUNDS:will be processed and paid as promptly as possible. If we need to recover funds already paid to our partners for your services, your refund will be issued after those funds have been recovered. Most refunds are processed within six weeks of being requested.
Refunds for payments by credit card will be credited to that card, provided your refund does not exceed the amount paid on the card. Otherwise, your refund will be issued by check.
Carefree Booking :
The Carefree Booking policy only applies to a new booking—defined as booking without the use of funds on file from a previous cancellation. The Carefree Booking policy only applies to your original booking—limiting rebookings to one. Subsequent bookings will be subject to standard cancellation penalties. Additionally, any coupon or discount (other than our Instant Savings) does not transfer from the cancelled booking and therefore will not be applied to the new booking.
Under this policy, should you: Decide not to travel for any reason Your booking was not made using a previously cancelled booking's funds You let us know before your final payment due date
Cancellations by You If you elect to cancel your booking for any reason, you must notify us in writing. Except when covered by our Carefree Booking policy, cancellations are subject to fees which vary by your date of booking, your date of cancellation, and by package; select a package for details. Cancellation fees may change at any time, and your booking is subject to the schedule in effect at the time of booking. A copy of the Terms and fee schedule that govern your booking should be available under Your Booking or attached to your booking receipt email. When you cancel, we will refund all monies paid, minus: your deposit or the applicable cancellation fee, whichever is greater
Passports, Visas & Entry Requirements
We provide information about the requirements for U.S. passport holders to enter each destination we offer. Travelers with passports from other countries should determine the passport, visa, identification, and entry requirements that apply to them. Requirements are subject to change, often without notice, and we suggest you verify requirements with the relevant embassy or consulate. Ultimately, it is the responsibility of each traveler to understand and comply with all entry requirements, including acquiring and carrying the proper travel documents and paying any Entry & Exit Fees.
We will not be held responsible for any trip interruptions, cancellations, or costs incurred by failure to comply with these requirements. PASSPORTS: In general, passports are required for all citizens of the U.S. and other countries traveling abroad. Your passport should be valid for at least six months after your date of return (longer for some destinations), or you may be denied entry. Some countries also require a specific number of blank visa pages in your passport. The names of all travelers must be provided to us exactly as they appear on their passport, including titles such as Jr. or Sr. and any multiple first, middle, or last names, when you complete our Registration form. Any errors that are not corrected prior to travel could prevent you from boarding your flights or your entry to some countries and may require the purchase of new airfare.
PRIVACY POLICY: When you make a booking, we require certain personal information (see below). When you use our website, sign up for our newsletter, request a catalog, or interact with us in other ways, we may collect additional or other information, as described in our Privacy Policy. By using our website, booking travel with us, or submitting any personal information to us, you indicate your acceptance of our Privacy Policy. REQUIRED INFORMATION: To make a booking, we require that you supply certain personal information, including the full legal name, gender, birthdate, and passport information for each traveler, as required by law and/or reasonably required to enable us and our suppliers to provide your purchased travel products and services. We also require contact information, including address, phone number, and email address, from the person making the booking. We request a phone number and email address for all other travelers, except for minors and family members who live together at the same address, so that we may reach you and your travel companions in case of last minute itinerary changes or emergencies. For each traveler, we also require the name and contact information of a designated emergency contact person who is not traveling. You are responsible for verifying that any information you provide for yourself and on behalf of other travelers on your booking is complete and accurate. Under no circumstances will we be liable for any errors or omissions in the information you have provided to us, or any fees or damages related to such errors or omissions.
Miscellanea
These Terms represents the entire agreement between travelers and Crowds Beach Tours. There is no additional liability. If any provision of these Terms is so broad as to be unenforceable, such provision will be interpreted to be only so broad as is enforceable. The invalidity or unenforceability of any provision hereof will in no way affect the validity or enforceability of any other provision. These Terms will inure to the benefit of and be binding upon the parties and their respective heirs, legal and personal representatives, executors, estate trustees, successors, and assigns. In the event that some other person or entity seeks compensation for claims from which you have released us from liability by agreeing to these Terms, you (or your estate) will indemnify and hold harmless Friendly Planet for all sums reasonably incurred in response to such claims, including our reasonable attorney costs and fees. These Terms and purchases with us are subject to the laws of the United Republic of Tanzania. Any dispute arising from these packages shall be litigated only in the courts of the United Republic of Tanzania, which shall have exclusive jurisdiction. We reserve the right to update or alter these Terms at any time. We will post amendments to these Terms on our website, and any amendment will take effect immediately upon posting.